We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
DB_User31
4 years agoExplorer | Level 4
Dropbox email saying my account will be closed due to inactvity
I have the free dropbox account. I received an email saying that my account will be closed on Thursday because I haven't used my account in over a year. This is crazy. I am in my account everyday,...
- 4 years agoHey DB_User31, sorry to jump in here, but I just wanted to mention that is definitely not coming from Dropbox since it's not from an official domain of ours and you should avoid clicking on any links contained in the email.
You can see how to protect yourself again phishing here and report this incident by forwarding the complete email to abuse@dropbox.com
I hope this helps!
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!