Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

1502646's avatar
1502646
Explorer | Level 4
3 years ago
Solved

Dropbox for windows crashes after launch

Hello! I tried reinstalling dropbox, tried advanced reinstalling.  This does not help. I try load Dropbox 178.4.4811 Offline Installer.x64.exe   - not help Hello! I tried reinstalling dropb...
desktop
Error Messages
windows
1502646's avatar
1502646
Explorer | Level 4
3 years ago

It runs 1 time after an extended reinstall and runs until the computer is turned off. It is worth turning off / on the computer and I again see a crash dump at startup Dropbox

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey 1502646! Is it alright if we log a ticket for you then, and check this internally?

  • 1502646's avatar
    1502646
    Explorer | Level 4
    3 years ago

    ok

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!