Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
1502646
3 years agoExplorer | Level 4
Dropbox for windows crashes after launch
Hello!
I tried reinstalling dropbox, tried advanced reinstalling.
This does not help.
I try load Dropbox 178.4.4811 Offline Installer.x64.exe - not help
Hello!
I tried reinstalling dropb...
- 3 years ago
Try installing an older stable version (Stable Build 178.4.4811 works for me).
Myself and a few others have started having issues with the latest version of Dropbox. You can see a few complaints about this on the latest stable build https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-179-4-4917/td-p/701574.
The issue after this will be that Dropbox eventually will auto-update to the problematic version.
Massimotx
3 years agoExplorer | Level 4
Ho provato a disinstallare completamente Dropbox, fare una pulizia del PC e del registry, e poi reinstallare con l'installer prelevato dal sito lunedi (v1.3.761.1)
Dropbox è partito, ho messo il mio account ha iniziato a sincronizzare i file e dopo qualche minuto di è chiuso da solo senza messaggi di errore (Tutto questo con antivirus disabilitato)
Sul PC con il problema ho Windows10 pro aggiornato all'ultima versione, su dropbox ho circa 14GB usati per 38749 file
mentre sul PC portatile con Windows 11 ancora funziona
------------
I tried to completely uninstall Dropbox, clean the PC and the registry, and then reinstall with the installer taken from the site on Monday (v1.3.761.1)
Dropbox started, I put my account it started synchronizing files and after a few minutes it closed by itself without error messages (All this with antivirus disabled)
On the PC with this problem I have Windows 10 pro updated to the latest version, on dropbox I have about 14GB used for 38749 files
while on the laptop with Windows 11 it still works
Nancy
Dropbox Community Moderator
3 years agoGrazie per le informazioni extra, Massimotx! Lo apprezzo.
Dopo aver avviato l'app e se hai tempo prima che si chiuda, puoi passare con il mouse sulla piccola icona Dropbox nella barra delle applicazioni e farmi sapere qual è la versione attuale dell'app Dropbox?
-------------
Thanks for the extra info, Massimotx! I appreciate it.
Upon launching the app, and if you have time before it shuts down, can you please hover over the small Dropbox icon in your system tray, and let me know what's the current app version of your Dropbox app?
- Massimotx3 years agoExplorer | Level 4
Ho reinstallato l'applicazione di Dropbox
ho fatto appena in tempo a leggere la versione che poi si è chiusa (meno di 30 secondi)
la versione è 178.4.4811
--------
I reinstalled the Dropbox app
I just had time to read the version which then closed (less than 30 seconds)
the version is 178.4.4811
- Jay3 years ago
Dropbox Community Moderator
Hi Massimotx, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
- Massimotx3 years agoExplorer | Level 4
Non uso VPN o proxy, utilizzo Firewall/Antivirus Zonalarm che uso da parecchi anni, tuttavia ho anche provato a rifare tutto con l'antivirus/firewall disattivato
non ho blocchi da parte dell'IPS, sul PC portatile collegato alla stessa rete (stesso ISP) Dropbox funziona
inoltre ho letto che non sono il solo ad avere questo problema, fino a circa 10 giorni fa funzionava perfettamente, non so se è coinciso con qualche aggiornamento Microsoft il problema, ma non ho installato nuovi software o fatto variazioni in questi 10 giorni
----------
I don't use VPN or proxy, I use Zonalarm Firewall/Antivirus which I have been using for several years, however I also tried to redo everything with the antivirus/firewall disabled I have no blocks from the IPS, on the laptop connected to the same network (same ISP) Dropbox works
I also read that I'm not the only one to have this problem, until about 10 days ago it worked perfectly, I don't know if the problem coincided with some Microsoft update, but I haven't installed new software or made any changes in these 10 days
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!