Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
1502646
3 years agoExplorer | Level 4
Dropbox for windows crashes after launch
Hello!
I tried reinstalling dropbox, tried advanced reinstalling.
This does not help.
I try load Dropbox 178.4.4811 Offline Installer.x64.exe - not help
Hello!
I tried reinstalling dropb...
- 3 years ago
Try installing an older stable version (Stable Build 178.4.4811 works for me).
Myself and a few others have started having issues with the latest version of Dropbox. You can see a few complaints about this on the latest stable build https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-179-4-4917/td-p/701574.
The issue after this will be that Dropbox eventually will auto-update to the problematic version.
Massimotx
3 years agoExplorer | Level 4
Ho reinstallato l'applicazione di Dropbox
ho fatto appena in tempo a leggere la versione che poi si è chiusa (meno di 30 secondi)
la versione è 178.4.4811
--------
I reinstalled the Dropbox app
I just had time to read the version which then closed (less than 30 seconds)
the version is 178.4.4811
Jay
Dropbox Community Moderator
3 years agoHi Massimotx, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
- Massimotx3 years agoExplorer | Level 4
Non uso VPN o proxy, utilizzo Firewall/Antivirus Zonalarm che uso da parecchi anni, tuttavia ho anche provato a rifare tutto con l'antivirus/firewall disattivato
non ho blocchi da parte dell'IPS, sul PC portatile collegato alla stessa rete (stesso ISP) Dropbox funziona
inoltre ho letto che non sono il solo ad avere questo problema, fino a circa 10 giorni fa funzionava perfettamente, non so se è coinciso con qualche aggiornamento Microsoft il problema, ma non ho installato nuovi software o fatto variazioni in questi 10 giorni
----------
I don't use VPN or proxy, I use Zonalarm Firewall/Antivirus which I have been using for several years, however I also tried to redo everything with the antivirus/firewall disabled I have no blocks from the IPS, on the laptop connected to the same network (same ISP) Dropbox works
I also read that I'm not the only one to have this problem, until about 10 days ago it worked perfectly, I don't know if the problem coincided with some Microsoft update, but I haven't installed new software or made any changes in these 10 days
- Megan3 years ago
Dropbox Community Moderator
Ciao Massimotx, puoi anche provare a eseguire una reinstallazione avanzata seguendo questi passaggi?
---
Hi Massimotx, can you also try to perform an advanced re-install using these steps?
- Massimotx3 years agoExplorer | Level 4
Ho seguito passo per passo la guida per l'installazione avanzata
una volta reinstallato Dropbox (Antivirus/Firewall chiuso) è partita la sincronizzazione, ma arrivati a 89MB scaricati (molti file piccoli) l'applicazione si è chiusa
Ho poi riprovato a disinstallare Dropbox ed eliminare tutte le cartelle relative a Dropbox dal PC e le voci nel Registry
poi rifatto l'installazione ma è capitata la stessa cosa, l'applicazione si è chiusa dopo un po' di minuti
-------------------
I followed the advanced installation guide step by step once Dropbox was reinstalled (Antivirus/Firewall closed) the synchronization started, but when 89MB was downloaded (many small files) the application closed
I then tried again to uninstall Dropbox and delete all Dropbox-related folders from my PC and Registry entries
then redid the installation but the same thing happened, the application closed after a few minutes
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!