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Forum Discussion
1502646
3 years agoExplorer | Level 4
Dropbox for windows crashes after launch
Hello!
I tried reinstalling dropbox, tried advanced reinstalling.
This does not help.
I try load Dropbox 178.4.4811 Offline Installer.x64.exe - not help
Hello!
I tried reinstalling dropb...
- 3 years ago
Try installing an older stable version (Stable Build 178.4.4811 works for me).
Myself and a few others have started having issues with the latest version of Dropbox. You can see a few complaints about this on the latest stable build https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-179-4-4917/td-p/701574.
The issue after this will be that Dropbox eventually will auto-update to the problematic version.
Agrest S.
3 years agoExplorer | Level 3
That was our first attempt, didn't work either. Just tried again after your suggestion, no luck.
Thanks for your help, but still no solution.
Jay
Dropbox Community Moderator
3 years agoDo you have more than 300,000 files in your Dropbox account?
- Agrest S.3 years agoExplorer | Level 3
Yes, way more.
- Jay3 years ago
Dropbox Community Moderator
It's possible that this could be causing the issue, since more than 300,000 files can affect the app's performance.
Could you try reinstalling the app, and using selective sync to deselect folders, which will delete the local copies, to bring it under that amount, to see if this helps?
- Agrest S.3 years agoExplorer | Level 3
Jay,
The application doesn´t even open, the process crashes after a few seconds, even after a reinstall, I cannot use selective sync because there is nowhere to configure that!
Thanks.
- Jay3 years ago
Dropbox Community Moderator
When you reinstalled the app, did you perform an advanced reinstall?
- Massimotx3 years agoExplorer | Level 4
questa mattina 29/07/2023 alle ore 9:15 quando ho acceso il PC l'icona di Dropbox non era presente, quindi di nuovo si è verificato il problema
assurdo!
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this morning 29/07/2023 at 9:15 when I turned on the PC the Dropbox icon was not present, then the problem occurred again
absurd!
- 15026463 years agoExplorer | Level 4
Suddenly, for no reason at the next boot, dropbox started working.
How long this will last, I don't know. I will be watching... - Massimotx3 years agoExplorer | Level 4
io ho fatto diversi riavvi e l'icona Dropbox ancora non è presente, era riapparsa per un paio di giorni, pensavo avessero risolto il problema invece è di nuovo sparita
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I have done several restarts and the Dropbox icon is still not present, it had reappeared for a couple of days, I thought they had solved the problem but it disappeared again
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