Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

BrandonLee's avatar
BrandonLee
Helpful | Level 5
4 years ago
Solved

Dropbox Update - Issues with file link

Dropbox was automatically updated on my computer and after the update, my co workers has a shortcut on the drive to allow old file links to remain the same when opening them. My computer does not have this and i cannot find a way to add it.

desktop
dropbox business
  • BrandonLee's avatar
    BrandonLee
    4 years ago

    Hi Jay, 

     

    It was the symlink, i was able to recreate it and it seems to be working now. 

3 Replies

Replies have been turned off for this discussion
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi BrandonLee, thanks for messaging the Community.

     

    Which OS are you currently using, and is it different to your colleagues?

     

    Is it possible that you're referring to a symlink to the Dropbox folder?

     

    Any other info or screenshots would be helpful!

  • BrandonLee's avatar
    BrandonLee
    Helpful | Level 5
    4 years ago

    Hi Jay, 

     

    It was the symlink, i was able to recreate it and it seems to be working now. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Glad to hear you were able to resolve the issue! If you need any further assistance in the future, please let me know.

     

    Enjoy your week!

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!