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Forum Discussion
DanielleJB
5 years agoExplorer | Level 4
Expired password - frustration
Tried to log in on one computer when I received notification that my password expired.
Was still logged into my account on another computer. Tried to change the password and it wouldn't take.
I c...
- 5 years agoThanks for the ticket ID, I've replied to your message.
Please could you reply to that when you get a chance!
Jay
Dropbox Community Moderator
5 years agoI've sent you an email, Candacejack, please could you reply to it when you get a chance.
Threeebeds
4 years agoNew member | Level 2
If I can somehow tag along here Iâm having the exact same issue as these users.
Canât access my original email address due to it being set up by my old college which has since run itself into the ground. All emails were closed by them when they shut their doors.
If yâall can help fast track this somehow/prevent a big uneccessry email back n forth like everyone else had to it would be appreciated so so much.
Other wise I guess I just gotta put on my Karen wig and throw a tantrum until they fold⊠donât really wanna tho.
Ticket #15595209: DB: Account access
Note: I did only submit this today.. but from reading above
I have a good idea what the responses are going be for a while when the do
Eventually reply.
Canât access my original email address due to it being set up by my old college which has since run itself into the ground. All emails were closed by them when they shut their doors.
If yâall can help fast track this somehow/prevent a big uneccessry email back n forth like everyone else had to it would be appreciated so so much.
Other wise I guess I just gotta put on my Karen wig and throw a tantrum until they fold⊠donât really wanna tho.
Ticket #15595209: DB: Account access
Note: I did only submit this today.. but from reading above
I have a good idea what the responses are going be for a while when the do
Eventually reply.
- Megan4 years ago
Dropbox Community Moderator
Hi Threeebeds, let me see what I can do to help!
I checked, and it seems you've already been connected to one of our support agents.
The best thing you can do is to continue working on this with the specialized agent in order to see what the best way to continue is.
Thanks a lot. I'm here if you need anything.
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