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ECB's avatar
ECB
Explorer | Level 3
4 years ago
Solved

Files not syncing in Window explorer

Hi, I can't seem to get File Explorer to sync. It used to sync automatically but now it is not. I've logged onto the Dropbox page and tried to download the app and that doesn't seem to do anything.  ...
desktop
Dropbox Backup
Dropbox Basic
sync
  • Mark's avatar
    Mark
    4 years ago

    Hi ECB 

     

    Have you made sure Dropbox is running? 

     

    Restart it from the Windows menu or reinstall from www.dropbox.com/downloading. 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
KimmeL wrote:

There actually is no sync status anymore. And it's also not appearing anymore in my taskbar.

If you don't see the Dropbox icon in your system tray then that would mean that Dropbox isn't running, which is why your files aren't syncing. You may just need to launch Dropbox from your Start Menu and give it some time to index your files and sync. If that doesn't work, then an uninstall/reinstall would be suggested.

KimmeL's avatar
KimmeL
Explorer | Level 4
3 years ago

Thanks everyone. Already went ahead with the unistall/reinstall before I saw this last response. Everything is working again now.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Awesome news KimmeL! 

     

    If you need anything else, let us know. 😎

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