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HS64's avatar
HS64
New member | Level 2
6 months ago
Solved

How can I change my email address?

I am a self confessed numpty when it comes to technology but I have been trying to change my email address on my Dropbox a/c. 
I have followed the support advice and gone into settings but I both my phone and iPad, there is no “general” setting to change my email. 
is there  another way to do this, as my old email address is expiring soon? 
I appreciate any help and advice…. (I have managed to change my email address for this forum 🥳)

  • Aah Jay, you are a star, many thanks for your help. It’s all done now 🤗

3 Replies

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  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi there HS64​  👋 and welcome to the Dropbox Community – we’re glad to have you with us!

    I’m so happy to hear you were able to get your issue resolved and successfully update your email address 🎉. Thanks for following up,  it really helps others who might be wondering about the same thing (and too scared to post).

    I’m Theresa 👩‍💻, one of the Community Managers here. If you’re ever looking for more handy tips or just getting started with Dropbox, we’ve got a dedicated group just for beginners! You can check it out here – it’s a great space to explore features and ask questions at your own pace.

    See you around the forum,

    T😺 (Dropbox Community Manager)

  • HS64's avatar
    HS64
    New member | Level 2
    6 months ago

    Aah Jay, you are a star, many thanks for your help. It’s all done now 🤗

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hi HS64, thanks for bringing this to our attention.

    You would need to access the Dropbox account settings page on the website itself in a browser, and not via the Dropbox mobile app.

    From there, you'll be able to change the email on your account.

    If you need any further assistance, please let me know!

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