We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

asim80's avatar
asim80
New member | Level 2
2 years ago

How can I login to my previous account on my computer?

i have mistakenly logged in my other user on the computer and gave the new pathway to hardrive which now changed my pathway to old files. what shall i do to restore the oldpathway to my computer. i did try but it says same name folder is exisiting 

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi asim80, thanks for bringing this to our attention.

     

    What is the exact message you're getting when attempting to login to the original account in the Dropbox desktop application?

     

    Any other info or screenshots would be helpful!

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!