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How do I become eligible for Dropbox on File Provider for Mac OS?
Device MacBook Air M1, 2020 Operating System/Browser (if using the web) Mac OS Tahoe 26.1 Dropbox App Version (if using the app) 237.4.5355 Dropbox Plan Plus Question or Issue I haven't been...
Ah, I see now - thanks for the clarification missfluffy
In this case, you'll need to use selective sync to remove some folders from your computer to lessen the app's load to become eligible for the Dropbox on File Provider. The suggested number of files would be below 300,000 files at this time since the performance of the Dropbox desktop app can decline if you have more than 300,000 files synced to your computer.
I hope this helps!
Walter
Dropbox Community Moderator
Dropbox Community ModeratorAh, I see now - thanks for the clarification missfluffy
In this case, you'll need to use selective sync to remove some folders from your computer to lessen the app's load to become eligible for the Dropbox on File Provider. The suggested number of files would be below 300,000 files at this time since the performance of the Dropbox desktop app can decline if you have more than 300,000 files synced to your computer.
I hope this helps!
Thank you, that was the problem. I am on File Provider now and encountered a new problem: when I try to make a synched file online-only, I get the following OS error message "Unable to remove download". I am still able to make the entire folder online-only, but not a single file. The file remains without icon (no checkmark and no cloud)
- Walter
I see, I'm glad to hear we're getting there missfluffy - thanks for the update.
Can you send us a screenshot of the app's exact status as shown in your menu bar and one of the error you're getting?
