How do I sign in to my Dropbox account if I've made too many login attempts?

Hi all,

it was working fine until yesterday but today its not working on my android S5 mini. it gives the same error as above snapshot. Andrew C's .  solution should have worked but im' not receiving any SMS to verify 2 step verification and QR code reader says the code might be corrupt or incorrect. So its not working... However its working fine on my laptop {both app. version as well as web interface}, I have logged off and logged in again on the laptop - works on both app. as well as web... Not sure why isn't it working on the Android.... On the phone i have removed the update for dropbox, uninstalled the app., reinstalled and tried again - Unsuccessful.

Seems to be a glitch w.r.t. android...Somebody from dropbox please fix this at the earliest, its so frustrating.

I was also having this issue on the Android app, but I tried the 2-step verification fix posted above and it worked for me.

Andrew C. thank you!! 

I had the same problem today after factory-reset on my Note 3.

I solved it that way:

I had same problem when setting up a new Android phone today. My old number is being transferred to the SIM in the new phone but that hasn't happened yet. It seems that Dropbox is picking up the number from the new SIM. I will wait until the number is transferred and if I still can't sign in to Dropbox, I will provide my phone number as 2nd security step as suggested.

Having the same problem, got a new android phone and cant log in. I've transferred my SIM card because I bought the phone outright. Tried to uninstall updates and re-install that doesn't work either

Same for me. Sony Xperia M4 Android. Works OK on PC. Any voice from Dropbox side?

Same problem. I did find that Root Explorer will still access Dropbox after restoring its settings with Titanium Backup. That provides a workable way to get to Dropbox files from my phone (which I had to reset), but of course that will only work for people who have a rooted phone and a working Root Explorer backup.

Besides Root Explorer, I have also found that Helium Backup remains connected to Dropbox (also restored with Titanium Backup). Some of the other programs previously connected to Dropbox have lost their connection, and I cannot reconnect. (I next plan to see if it works if I back up the apps from another device with Helium Backup and restore with this as opposed to with TT).

I think this is a quite recent problem, both based upon all the comments from today, and as I have been trying more than one ROM and have reset a few times in the last week. I have not had this problem prior to today (and thought it was due to something messed up on my phone until I saw these comments).

I tried the 2-step verification thing that someone suggested and it works.So you select 2-step ver. in the web version control panel. Enter your mobile number. Sign in again with your phone.Your phone gets a text with a code, enter that and your in.Go back to the control panel and disable the 2-step verification if you want and it will still sign in.

Whomever suggested this earlier.....thank-you very much!

I also have the same problem when trying to set dropbox up on my new S7 Edge. Still works fine on my Note 4 though. Have "solved" it by just accessing dropbox through the web browser on the S7, which works, but of course is a bit more fiddly than just using the app....