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How do I sign in to my Dropbox account if I've made too many login attempts?
I have a problem logging in after I did phone reset.
At first I thought that maybe I am entering wrong password so I did password reset as well but it doesn't help.
I waited for hours but nothing is changing.
I tried to uninstall and install app again but problem still persists.
The three steps sollution that has worked out:
- Login to your dropbox account trough the website.
- Go to your profile and activate Two Factor authentication.
- Try to log again in the device/app you want, After provide the password it should ask for the security code just generated, provide it and you will be good to go.
That's the only sollution so far and was provided by the community, not even the Dropbox support although is a long time subject.
PS: Thank you @Andrew C.
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Message calling the attention addresed to Dropbox Customer service Team
In this sense dropbox support should be more proactive and add a message at the end of the reset password notification e-mail and also to the FAQ.
That would reduce the ammount of tickets open on your side, customers will be self served and the forum won't be populated with long tail and spread messages regarding an issue that could be easily solved.
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I retried sometime Saturday evening was able to sign into Dropbox without problems. They must have fixed the bug.
Yes this has been resolved now...
All OK now.
Had same issues with iPhone 6. Used 2 step verification after reading Andrew's post and it fixed it. Just in time - phone was on it's way out the window next.......
If you're phone is running Marshmallow make sure the Dropbox app has permission to use storage. That's what fixed this problem for me. For some reason the app never asked for the permission.
Same problem in a new Workstation with Windows 8
I unlinked my account and now when I try and link it again it says "Too many incorrect passwords. Please try later.
I don't believe I've entered my password incorrectly as I can still login to the web browser version.
How long do I have to wait until I can sign in again?
Dear Everyone,
I have went through a lengthy process of what would be the best cloud file share solution and it turns out to be DropBox. Upon this decision this morning, we have installed DropBox on two Windows 10 clients and both of them encountered the same problem:
"Too many sign in attempts. Please try later."
We have waited for 5 hours and tried again with no success. We have uninstalled and reinstalled DropBox and no success.
Please don't tell me we need to reevaluate our selection process.
Cheers,
MCThe three steps sollution that has worked out:
- Login to your dropbox account trough the website.
- Go to your profile and activate Two Factor authentication.
- Try to log again in the device/app you want, After provide the password it should ask for the security code just generated, provide it and you will be good to go.
That's the only sollution so far and was provided by the community, not even the Dropbox support although is a long time subject.
PS: Thank you @Andrew C.
==========================================================
Message calling the attention addresed to Dropbox Customer service Team
In this sense dropbox support should be more proactive and add a message at the end of the reset password notification e-mail and also to the FAQ.
That would reduce the ammount of tickets open on your side, customers will be self served and the forum won't be populated with long tail and spread messages regarding an issue that could be easily solved.
Dear German F. and Andrew C.,
Thanks for your kind help.
I started this procedure, received a SMS code to my phone, entered this on my screen, received 10 secure codes, saved these codes in a secure spot, and then I logged into the Drop Box desktop App via both of my Windows 10 computers. I was never asked for any code and I logged in just fine. I thought something was wrong because I was supposed to be asked for a code and that didn't happen. I went back to the DropBox via a web browser and in my settings and it says that Two Factor Authentication is not enabled.
No idea what happened...........this is a bit concerning.
I can log in now, but I have no idea what happened or the reason why. Followed all procedures correctly. Now drop box has my phone number, I hate giving this out.
-MC
