Forum Discussion

Pansygirl's avatar
Pansygirl
Explorer | Level 3
2 years ago

I'm getting a 400 error when trying to switch between my paired accounts on the web.

After getting a new pc I can’t get logged into my personal Dropbox, only business. I get this error. I have tried multiple browsers and incognito but continue to get this error.
Account Settings
dropbox business
Error Messages
Multiple Accounts
Web
sonerdaved's avatar
sonerdaved
Explorer | Level 4
2 years ago

Hi there,

To resolve the 400 error when switching between your Dropbox accounts, try these steps:

  1. Clear Cookies and Cache:

    • Clear your browser's cookies and cache.
    • Restart your browser and try logging in again.

  2. Use Different Browser:

    • If clearing cookies and cache doesn't work, try using a different browser.

  3. Check Browser Extensions:

    • Disable any browser extensions that might interfere with Dropbox.

  4. Logout from All Devices:

    • Go to Dropbox settings and sign out from all devices. Then, try logging in again.

  5. Use Dropbox App:

    • Download and use the Dropbox desktop app to manage your accounts instead of the web interface.

By following these steps, you should be able to switch between your paired Dropbox accounts without encountering the 400 error.

Hope this helps!

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