incorrect email address on account

Hi,

I just opened new account and wrote my email incorrectly!

The email I wrote is also taken and thus I can't even open it for myself. 

I can't change the email either. And I can't send out verification request either to this incorrect email!

What can I do?  How can I change my own email to this account??

I could open up new account one but then I'd miss out on ACER promo given here.

HELP!

//PJV2023

Hey PJV2023, sorry to hear about this.

Was the typo on the email made on the email name (before the @) or the domain (after the @)?

Hi,

it was before the @.

I was suppose to type name1.name2@gmail.com but I forgot to put the ".name2" part there. Don't ask me how..

So it's a totally wrong email address there now.

//PJV2023

Hi PJV2023, do you have access to the account at the moment, in order to try and change the wrong address, using the account's settings? 

I have access to account but since the owner of email address that I (accidentally) used has not verified the email, I can't change the email.

I have now changed the password and took in use 2FA to keep the account connected to me. Hope that was a smart decision..

Now only how to change the associated email to mine?

//PJV2023 

Hi PJV2023, without verifying the original email address, it wouldn't be possible to change the email on the account. 

The verification needs to come first, prior to changing the email address.

As the email is owned by someone else, the best option I can think of is to download your data from the site, unlink any connected devices, delete the files from the site permanently, and finally delete the account entirely for good measure.

After that, you can create the correct account and use that one normally.

Understood & Agreed.

Is there any chance to get the ACER promo space/time or do I lose it now?

Would be shame to lose it after just gaining it with the new laptop.. 

//PJV2023

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PJV2023 wrote:

Is there any chance to get the ACER promo space/time or do I lose it now?

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If you already claimed the promotion, there's no way to transfer the space or claim it again on another account.

Thought so. Trying to sort the verification email now with the person behind the wrong email. If it succeeds then I can change the email.

Thanks to all for your support!

Case closed.

//PJV2023

I currently subscribed to the 2Tb plan with Dropbox.  However, I have never been able to verify my email address.  The email address on my account is incorrect but I am still being charged.  I wish to change my email to the correct address, what is the best way forward?

I do have the option to verify but am unable to receive the email as the email address is defunct. No verify, therefore unable to change email on my account??  There must be a way, has anyone had this issue?