Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

RichT49's avatar
RichT49
Explorer | Level 3
4 years ago
Solved

iPhone 14 upgrade problem

Hi - I recently upgraded to an iPhone 14 and gave my wife my old iPhone XR. I did backups of both phones using iMazing. T-Mobile activated both phones and I restored each phone from the backup. When iMazing does a restore it first erases the phone.  Now I'm finding my camera uploads and my wife's uploads are being backed up to my dropbox account. Within Dropbox what setting do I need to change to stop my wife's files from being back up? My wife does not use drop box.

 

Thanks,

Rick

Account Settings
  • Rich's avatar
    Rich
    4 years ago
    RichT49 wrote:

    Within Dropbox what setting do I need to change to stop my wife's files from being back up? My wife does not use drop box.

    If she doesn't use Dropbox, just sign out of the app and uninstall it from her device, and it won't be able to back up to your account anymore.

2 Replies

Replies have been turned off for this discussion
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 years ago
    RichT49 wrote:

    Within Dropbox what setting do I need to change to stop my wife's files from being back up? My wife does not use drop box.

    If she doesn't use Dropbox, just sign out of the app and uninstall it from her device, and it won't be able to back up to your account anymore.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!