Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

VIP1's avatar
VIP1
Helpful | Level 6
3 years ago
Solved

Issue with removing old (unlinked) devices in Dropbox account settings page

Hi Dropbox community,   Recently, I noticed that all of my devices from the entire history of my Dropbox app usage are listed again in the "Settings => Devices" section   Upon attempting to remov...
Account Settings
Error Messages
  • VIP1's avatar
    VIP1
    3 years ago

    Just received an email from Dropbox support. After a few confirmations from my side, the support team briefly mentioned the following:

     

    1. Having a UI button that does nothing - It's expected
    2. Having a confirmation text message like 'Host dismissed' that doesn't mean anything is also expected
    3. Keeping a lot of dumb hostnames from childhood forever without any option to delete them, even with a paid Dropbox subscription - It's expected

    im serious😵

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks to both for the additional info.

 

One more question KalebC, can you also please check and let us know which browser you're using and which version of the browser?

 

As for you VIP1, can we send you an email, so we can look further into this?

KalebC's avatar
KalebC
Explorer | Level 4
3 years ago

Microsoft Edge Version 119

 

I've also tried it on a fresh install of Firefox, it didn't work there either.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!