We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
kristenlouise7
2 years agoNew member | Level 2
Lost my account after signing in via Google
Hi! I had a Dropbox account set up with my email address which is a Gmail address. I accidentally opted to log in with that same email through the Google option and now all of my data is gone from th...
ciasniper
10 months agoNew member | Level 1
will that do a reset on the old acocunt then? or on the new account, since both have the same email address now?
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!