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BobBobson
2 years agoHelpful | Level 5
I'm using Google sign-in to access Dropbox; does it matter that I've disabled my Google account?
I used google to sign in to dropbox but deleted the google account. Does that mean I lose my dropbox account too or is there another way to gain access?
- I figured it out. I just reset the password for the email I used with google
2 Replies
- Nancy2 years ago
Dropbox Community Moderator
Hi BobBobson! Thanks for posting here.
Are you trying to sign in to your Dropbox account now, and you’re getting an error message?
Do you remember the password that you had previously set for your Google account?
Let me know.
- BobBobson2 years agoHelpful | Level 5I figured it out. I just reset the password for the email I used with google
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