Forum Discussion

pinkyellowroses74's avatar
pinkyellowroses74
Explorer | Level 3
2 years ago

My devices are linked to two different email addresses

When I now go to dropbox on my PHONE, it appears to be linked to ONE of my prior (but still active) email addresses. When I go to dropbox on my COMPUTER, it appears to be linked ANOTHER one of my ema...
Account Settings
Multiple Accounts
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

I just sent you an email pinkyellowroses74, I'll see you there! 

pinkyellowroses74's avatar
pinkyellowroses74
Explorer | Level 3
2 years ago

Support was horrific. You have combined an old account associated with one device and newer account with another device. Some of my irreplaceable photos in folders have been “emptied”. And today I still have not gotten confirmation if both accounts are active -one links to phone and a different one links to computer. ([removed per Community Guidelines] (1st and older account) and [removed per Community Guidelines] (2nd account set up). 
TERRIBLE TERRIBLE TERRIBLE that you can’t figure this out and explain to me how to fix it. More like DripDropbox!!

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