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Forum Discussion
FDPRM
10 months agoNew member | Level 1
My screenshots are now saving to my Desktop, not the Screenshots folder on new MacBook Pro
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It seems to have fixed itself now. Thank you for your help
11 Replies
- Hannah10 months ago
Dropbox Community Moderator
Hey FDPRM, thanks for reaching out to the Dropbox Community.
After installing the Dropbox app on this new computer, did you enable the Camera Uploads feature?
Or did you perhaps enable the backup feature instead?
Also, what is your computer's OS version and the sync status and version of the Dropbox app?
You can see the latter by hovering over your Dropbox icon.
Let me know and we'll go from there.
- FDPRM10 months agoNew member | Level 1
The Camera Uploads part is working. It's the Screenshots on my laptop being saved to my Desktop folder instead of the Screenshots folder that is my problem
- FDPRM10 months agoNew member | Level 1
I'm operating MacOS 15.1 on a MacBook Pro
- Hannah10 months ago
Dropbox Community Moderator
Thanks for the update, FDPRM.
Did you also enable Dropbox backup along with Camera Uploads?
And what's the sync status and version of the app?
- FDPRM10 months agoNew member | Level 1
Yes, I've done that.
The Sync Status is clear and V1.5.2.Screenshots are still going to the Desktop folder
- Megan10 months ago
Dropbox Community Moderator
Hey FDPRM, I'd love to have a visual of what you see on your end.
Can you attach a few screenshots of the app's preferences, and specifically what you see under your Backup tab?
Also, please locate your little Dropbox icon on your menu bar, next to your WiFi and hover your mouse over it. That should give you the exact version of the app, and its syncing status. Feel free to send a screenshot of that too.
- FDPRM10 months agoNew member | Level 1
It's Version 216.4.4420.
When I went to take the screenshot, the screenshots button had reverted to the off position. I've tried it several more times and it keeps diverting back.
Even when it's on, the files go to Desktop, not to Screenshots
- Megan10 months ago
Dropbox Community Moderator
Hey FDPRM, have you enabled the screenshots feature on any other desktop device other than your current Mac?
If so, then does it work as expected?
One more thing: have you modified where your screenshots are saved through your OS settings even since getting a new Mac?
- FDPRM10 months agoNew member | Level 1
It seems to have fixed itself now. Thank you for your help
- Megan10 months ago
Dropbox Community Moderator
Awesome news FDPRM!
Thanks for the heads up, if you need anything else just give us a shout! βΊοΈ
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