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Lsballew's avatar
Lsballew
New member | Level 2
2 years ago

...and, no, I am not on this page when I am trying to make the change, I am directly in my dropbox account, not on the forum

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Lsballew, is it possible that the email you're trying to use, is already used by another Dropbox account?

 

Try logging in with that address and request a password reset; if a password reset email comes to that address, it means it's already linked to another Dropbox account.

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