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Forum Discussion
lauram73
4 years agoExplorer | Level 4
No option for "make online only" when I right click my files
I have a professional DropBox account and I'm working on a Mac, OS 12.5.
I have several files that are sync'd locally that I would like to move off my hard drive and make online only. When I right-click on the folders, however, I'm not getting the option from the drop-down menu to make the files online only. Any suggestions?
Thank you!
Could you check if you've enabled the Dropbox extension in Finder in the Mac OS settings?
56 Replies
Replies have been turned off for this discussion
- Jay4 years ago
Dropbox Community Moderator
What options do you get when you right click a file in the Dropbox folder?
A screenshot of this would be helpful!
- Sam S4 years agoExplorer | Level 3
I have enabled the Dropbox Finder Extensions in my Mac OS Preferences, but I still am not getting the "make online only" option when I right click on the folder. Trying to free up the hard drive on my MacBook Pro, as Dropbox tells me it's full. I am a Dropbox Professional user. Thank you.
- Hannah4 years ago
Dropbox Community Moderator
Hey Sam S, how are you today?
Are you only missing the 'make online-only' option, when you right click on a file in your Dropbox folder, or are other Dropbox options missing as well?
If you could send us a screenshot of the options you see, I'd appreciate it a lot!
- Sam S4 years agoExplorer | Level 3
There are seven Dropbox options that come up when I right click on the file in my Dropbox folder; I'm not sure what is supposed to be there, besides "make online only," so not sure what else might be missing.
I took a screenshot but can't share it here because it "exceeds the maximum allowed size" of 3 MB
- Hannah4 years ago
Dropbox Community Moderator
Thanks for getting back to me, Sam.
Can you check if you also have the 'Dropbox system extension' option enabled in your account settings here?
- dropsyfied4 years agoExplorer | Level 3
- dropsyfied4 years agoExplorer | Level 3
In Mac Catalina 10.15.7 with Drop Box plus, I get no option to make online only. I am trying to free up hard drive space by making the files save online only. This was promised before I bought account. If this is not solved, I will close drop box account.
Right click on folders in dropbox after sign in
- dropsyfied4 years agoExplorer | Level 3
Yes Mac extension is selected for my account.
- Megan4 years ago
Dropbox Community Moderator
Hey dropsyfied, thanks for the screenshots, I appreciate them!
What is the version that you have installed, and syncing status on your device, while we speak?
- Kim chao4 years agoExplorer | Level 3
Hi, i also got this problem of my computer with win11 system,how to fix this with windows system, thank you!
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