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Not getting verification emails to add secondary email to my Dropbox account.
Device Mac Mini M2 Operating System/Browser (if using the web) Tahoe 26.3.1 Dropbox App Version (if using the app) Dropbox Plan Plus
Question or Issue I've tried on a couple different brow...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey there, insaneshayne71, let's see what we can find about this together!
As a first step, have you verified your current email address before changing the email?
Could there be another Dropbox account already associated with your secondary email address?
Lastly, could you try adding no-reply@dropbox.com to your inbox in order to see if you can receive the verification email then?
Let me know more, and we'll take it from there!
The original intention was to change my main email to my new company email (which I will eventually do once your verification emails start working again) but I didn't want to lock myself out of my account and have no access.
- Walter
Thanks for the clarification and the additional details there insaneshayne71 - I've just followed up via email to investigate further, so please take a look at your inbox and we'll take it from there.
