We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

HairyScot's avatar
HairyScot
Helpful | Level 5
2 years ago
Solved

Red dot with white 1 in Windows system tray. How do I get rid of it?

How do I get rid of this?

This appears in my Windows system tray and I can find no way to get rid of it.

Have tried reinstalling but that didn't help.

  • I couldn't see all of the desktop app's window.

    Had to adjust the DPI scaling for the app.

    Problem solved, thank you.

3 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi HairyScot - thanks for your post and happy Monday!

     

    This icon means that there's a notification waiting for you in the desktop app. Have you tried clicking on the app's icon and the bell icon from there to see if you can find any notification? 

     

    Let me know and we'll take it from there.

  • HairyScot's avatar
    HairyScot
    Helpful | Level 5
    2 years ago

    I couldn't see all of the desktop app's window.

    Had to adjust the DPI scaling for the app.

    Problem solved, thank you.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Awesome news HairyScot!

     

    Enjoy the rest of your week ahead! 😻

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!