Forum Discussion

cjcampi's avatar
cjcampi
Explorer | Level 3
2 years ago

Two Macs backed up to Dropbox but can only rename the backup folder on one of them

I have 2 Macs. On my MacMini, I was able to change the Backup folder name from Mac (2) to MacMini as "rename" is an option both in the app and on the web. However, on my MacBook Pro, it is Mac (4) an...
Account Settings
desktop
Dropbox Backup
Mac
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey cjcampi, thanks for reaching out to the Dropbox Community today!

 

It might be possible that one of your computers has been updated to the new backup experience and the other one has not.

 

With the new backup experience, along with many changes, it is now possible to rename the backup folder.

 

You can see more info and how to update backup here.

 

Let me know if you have any questions.

  • cjcampi's avatar
    cjcampi
    Explorer | Level 3
    2 years ago

    Hi Hannah, 

    Yes, I thought that might be the case, so I followed those instructions from a previous post and went through the process twice, but still no luck. Deleted backup, quit Dropbox, relaunched Dropbox, added backup. Doesn't seem to update. Am I missing something here? 

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      cjcampi, can you check out these steps and disable/re-enable backup once again? 

       

      Let me know if this doesn’t help either.

      • cjcampi's avatar
        cjcampi
        Explorer | Level 3
        2 years ago

        Hi Nancy, 

        I have done all of these steps multiple times. Restarted computer. Checked I have most current stable build, etc. 

        Pics show process of re-enabling, but still not able to rename Mac (4), which is the computer I am on. Still just "Restore" vs "Rename" like on other computer. Same in the preferences/management pane of the desktop app. 

         

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