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cjcampi's avatar
cjcampi
Explorer | Level 3
2 years ago

Two Macs backed up to Dropbox but can only rename the backup folder on one of them

I have 2 Macs. On my MacMini, I was able to change the Backup folder name from Mac (2) to MacMini as "rename" is an option both in the app and on the web. However, on my MacBook Pro, it is Mac (4) an...
Account Settings
desktop
Dropbox Backup
Mac
cjcampi's avatar
cjcampi
Explorer | Level 3
2 years ago

Hi Nancy, 

I have done all of these steps multiple times. Restarted computer. Checked I have most current stable build, etc. 

Pics show process of re-enabling, but still not able to rename Mac (4), which is the computer I am on. Still just "Restore" vs "Rename" like on other computer. Same in the preferences/management pane of the desktop app. 

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi cjcampi, please could you contact the support team directly for them to assist further on this matter.

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