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EmilianoRosales's avatar
EmilianoRosales
Explorer | Level 3
2 years ago

Unable to move Dropbox folder from users to C drive as I'm getting an error

I am unable to create my dropbox folder in (C:), it only lets me in users/user, but this does not work for me because im trying to work on a shared project and the file route breaks because of the lo...
Account Settings
desktop
Error Messages
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

EmilianoRosales, do you have admin rights on this device? If you go to the C:\ directory, are you able to create new folders, for example?

 

Also, did you install the Dropbox app with admin rights, after downloading it on your computer?

 

Did you try to move the Dropbox folder with these exact steps?

EmilianoRosales's avatar
EmilianoRosales
Explorer | Level 3
2 years ago

yes i have admin rights and i can create new folders, and i just installed the dropbox folder with admin preferences and i still could not move the folder. i still have the same problem

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for clarifying, EmilianoRosales! To investigate further, can you also send me a screenshot of the Dropbox folder location/filepath that other members are seeing on their end (specifically the ones who were able to move it directly under the C:\ directory)?

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