Forum Discussion

Tito_cm's avatar
Tito_cm
New member | Level 2
5 years ago

Verify Email

I am not receiving my verification email. I have attempted this multiple times, on multiple browsers and platforms as well as my cell phone. I have confirmed with my email security provider that no-re...
Account Settings
security
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Any emails sent from our official domains list would be useful to check with the IT team.
SLIH's avatar
SLIH
Explorer | Level 3
4 years ago

Thanks - which domain should I ask our IT people to add?  At this stage, we only need the one that sends the verification email.  

Please advise.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!