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Eildh's avatar
Eildh
Helpful | Level 6
3 years ago
Solved

Wrong date format in email notiifcations despite settings

The date format is set to DD-MM-YYYY in my preferences, but Dropbox emails are arrving in a completely different format with the month and day inverted.     I know MM-DD-YYY is used in t...
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  • Eildh's avatar
    Eildh
    3 years ago

    Hi, sorry for the delay~

     

    I travelled for work and had no internet access so didn't change the date format, but on return, I found that incoming Dropbox notification emails are now showing the correct date format for all shared folders, including the one in the initial post. So basically I've done nothing and it seems to have sorted itself out (somehow)... 😕

Eildh's avatar
Eildh
Helpful | Level 6
3 years ago
Afraid I don't have recent emails for other folders, but this particular folder is owned by another user and I've no idea what date format they use. I assume this is the likely issue?
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Eildh, could you try switching your date to another format, like YYYY - MM - DD, leave it like that for a few seconds, and then switch it back to DD/MM/YY and let us know how it goes the next time you get an email?

  • Eildh's avatar
    Eildh
    Helpful | Level 6
    3 years ago

    Hi, sorry for the delay~

     

    I travelled for work and had no internet access so didn't change the date format, but on return, I found that incoming Dropbox notification emails are now showing the correct date format for all shared folders, including the one in the initial post. So basically I've done nothing and it seems to have sorted itself out (somehow)... 😕

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey Eildh, thanks for the update here.

       

      I'm happy to see that the issue resolved itself, but if you come across it again, do let us know.

       

      Thanks and have a great day!

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