Forum Discussion

chernc's avatar
chernc
New member | Level 2
1 month ago

You are not eligible for Dropbox on File Provider at this time

Device Macbook Air 2020 M1 Operating System/Browser (if using the web) Tahoe 26.3 Dropbox App Version (if using the app) 241.4.4853 Dropbox Plan Standard 2TB Question or Issue I have selecti...
desktop
Mac
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey chernc - thanks for bringing this to our attention.

Can you please send us a screenshot of the options you get when you right click on your files in the Dropbox folder and another one of the Dropbox desktop app's status as shown in your menu bar? 

Also, how many files are you syncing approximately at the moment on your computer? 

Let us know more information and we'll take it from there.

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