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itdrop's avatar
itdrop
Explorer | Level 3
6 months ago

A fake Dropbox account was created using a similar email address of our colleagues

Can we request the email address (can provide) to be suspended or deleted asap as being used to spam all contacts in our colleagues contact list!

11 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hi itdrop, thanks for bringing this to our attention.

    Without letting us know on the Community, is the email address you're referring to using your domain name, or a different one entirely?

    Have you already forwarded the email to abuse@dropbox.com, if they're attempting to use phishing techniques?

    This will help me to assist further!

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