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A colleague that uploaded a file to my shared folder got a message that their Dropbox is full
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Question or Issue
I have used 3.78 GB of 6.75 GB of my personal account using a Win 11 desktop. A colleague who has share and edit privileges has attempted to upload a 200 KB Word document using a Win 11 laptop and received the following error message. How do we fix this?
As your colleague has had that error it is their Dropbox which is full, as it says, not yours.
Shared folders use the space and quota of every person in the share so your free space does not benefit the other person at all.
https://help.dropbox.com/storage-space/shared-folder-count-against-storage
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- Mark
Super User II
As your colleague has had that error it is their Dropbox which is full, as it says, not yours.
Shared folders use the space and quota of every person in the share so your free space does not benefit the other person at all.
https://help.dropbox.com/storage-space/shared-folder-count-against-storage
Oh, you mean THEIR Dropbox is full. Now I understand. Thanks.
- Theresa
Community Manager
Hi there bleachers and welcome to the Dropbox Community. I’m really glad to hear things are all sorted now.
I’m Theresa 👩💻, one of the community managers here on the forum. I love jumping into conversations like this or starting new ones across the board. Now that things are working smoothly again, I’d love to know.. do you have a favourite Dropbox feature that makes collaboration easier for you?
Looking forward to hearing more,
T😸 (Dropbox Community Manager)
