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sebunk's avatar
sebunk
New member | Level 2
1 year ago
Solved

Can I restore an account that was deleted?

Hello Dropbox Community!   This is my first time using the forum. Nice to meet y'all! I decided to make this post thinking that maybe someone has ever had or heard about an issue like that. 2 D...
account access
Create or delete account
security
  • sebunk's avatar
    sebunk
    1 year ago

    The Dropbox support team managed to find a solution and sorted the issue!

    I'm happy that I got my files back! Thank you everyone!

Ranchen's avatar
Ranchen
Icon for Dropbox Product Manager rankDropbox Product Manager
1 year ago

Hi sebunk I'm a product manager at Dropbox and I will escalate this within Dropbox. I'll get back to you as soon as possible!

KamillaV's avatar
KamillaV
Explorer | Level 3
1 year ago
Ranchen, I’m having a similar issue can you assist with my account please
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    1 year ago
    KamillaV wrote:
    Ranchen, I’m having a similar issue can you assist with my account please

    As you explained on this thread you missed the emails telling you the account was to be removed I am afraid there is no way to recover that account and data. Dropbox immediately removes it from their servers upon deletion. 

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