We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Rxspectify
11 months agoNew member | Level 1
Can't access an old account - it says I need a code
I remembered an old email from like 10 years ago and i know the password to get in but everytime i put the password in it says i need a code from the EMAIL im trying to get in to.
Rxspectify
10 months agoNew member | Level 1
a email account.
Megan
Dropbox Community Moderator
10 months agoHey Rxspectify!
If you need help in regards your email account, then it's best to contact your email service provider.
For any Dropbox related questions, we'll be more than happy to help. Thanks! 😇
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!