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Can't delete account set up with Google
I made an account via linking google account to Dropbox. I want to delete it but i cant. Why is that? Also if I delete my google account, does that mean my linked dropbox account also get deleted as well?
9 Replies
- Nancy
Dropbox Community Moderator
Thanks for posting here, Ja Man Java!
What's happening exactly when trying to delete your Dropbox account? Are you being asked for a Dropbox password perhaps?
If yes, you can see here how to set one.
In case your Google account gets deleted, this wouldn't delete your Dropbox account. However, you'd need to have the same password mentioned above, in order to log back in to Dropbox.
Let me know if you see something else, though.
- i have a google account. i made a dropbox account by simply linking the google accountvtobit. i want to delete the dropbox account but it wouldnt let me because i have to set a password but dropbox wouldnt let me set the password.
- Nancy
Are you seeing any option saying “Send email” when trying to delete your Dropbox account?
If yes, you can click there to generate a new password for your Dropbox account and delete it afterwards.
Otherwise, please send me a screenshot of what you see.
When I try to reset my password this is what I get:
The link to change my password isn't there. So I cant delete my account.
- Walter
Hey cainwit - sorry to hear you're having issues with this.
Could you try another browser and let us know if this persists?
Nope that hasnt worked 😞 this is part of a larger issue with my account not being pulled through to a teams group I am a part of
Yes please do.
