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Forum Discussion
Captcha when connecting app to dropbox on phone
I tried to connect Onlyoffice app to my Dropbox account on my phone (android) and should then prove that I am "human" by sorting a puzzle of placing a figure in a seat by combining a number wíth some icon.
Even though I managed to sort the puzzle (several times) the Captcha just started over again.
It was a terrible waste of time, when I just wanted to be able to write in my drop box files using onlyoffice and I feel really stupid that I am actually PAYING for this. Even though I until now have been a happy drop box customer. There must be other ways. Also it is difficult to see the icons, and being both a bit seeing and hearing impaired I feel that You are letting me down.
Yours truly, KG
3 Replies
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- Jay
Dropbox Community Moderator
Hi Kristine Gazel, thanks for bringing this to our attention.
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
This will help me to assist further!
no not that I am aware off.
I must be a glitch in the securuty settings at dropbox- Jay
It's possible that something was prevent the Captcha from being recognized correctly.
Are you certain that you're accessing it from a private WiFi connection, and not a business WiFi network?
