One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
Changing email address / No longer have access to my old email address
Please assist.
I no longer have access to my old email address to which my Dropbox account is linked.
I did an edit and added my new email address in the settings page.
The verification message is then sent to my new email address, but the login email from the ling in the new verification email prompts me to first log in with the old email address and the verification code is then sent to my old email address to activate the change.
As mentioned, I no longer have access to my old email address.
How do I get past this hurdle?
- Mark
Super User II
The only thing you can do I'm afraid is set up a new account.
I also suggest downloading everything as a matter of urgency 'cause if you get logged out and it needs a code to get back in your account is lost.
