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pamallama's avatar
pamallama
New member | Level 2
3 years ago
Solved

Deleting Account Error

When I go to delete my account, I get an error message after I've filled in all the details.   It flashes with Error 500 and only gives me the option to only go back to the home page or visit the h...
Account Settings
Create or delete account
Error Messages
  • Walter's avatar
    Walter
    3 years ago

    Hi all, happy Monday and thanks for flagging this with us. 

     

    I just wanted to let you know that I looked this up internally and I can see that this should be resolved now.

     

    You should now be able to delete your Dropbox account normally. 

     

    Thanks for your reports!

     

    [Moderator Note: This was resolved in September 2022, so if you're having a similar issue, please feel free to post in under this discussion which is more recent.]

Philipp Mikes's avatar
Philipp Mikes
Explorer | Level 3
3 years ago

Hi, I'm not able to delete my account. See the response below. Need your help to get it deleted. Thx

 

 

helpplease123's avatar
helpplease123
Explorer | Level 3
3 years ago

When attempting to delete my account I am receiving an "Error 500" message. I have tried doing it on multiple browsers and it won't process. Any help would be appreciated.

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