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jbneubauer
2 years agoNew member | Level 2
Dropbox captcha error
Your browser appears to be blocking dropboxcaptcha.com, which is required for authentication.
I ran a scan on my computer, and performed the following:
- restarted the computer
- cleared the cookies/history
- tried in incognito mode
- disabled the firewall temporarily
- tried in different browsers
- made sure pop ups are allowed in the browser
- Allowed cookies to be run on the site
- ensured the browser was up to date (Using Chrome)
I keep getting this error and am unable to log into Dropbox
74 Replies
Replies have been turned off for this discussion
- John Bingley9 months agoHelpful | Level 5
I thought I would try the game once more. I got all six tests correct with the person in the correct seat, yet I was told that I had failed.
how long can it take for a Dropbox to either get this right or abandon these stupid tests. I am now looking to move to a different site.
After so many complaints why had Dropbox done NOTHING to resolve the issue?
- jankowalski9 months agoExplorer | Level 3
It's not quite great situation with captcha
- StevePoney9 months agoNew member | Level 2
This is absolutely ridiculous. It also makes me want to look for alternatives to Dropbox.
- dmgcyg9 months agoNew member | Level 2
This new Captcha is terrible - I could not login to my Business Dropbox account from Chrome. Multiple attempts wasting time each time, it reports I have passed then asks me to try again - Totally frustrating. You've give me a good reason to start the move to OneDrive.
- anna3349 months agoExplorer | Level 3
dropbox captcha is little tricky. I took me half hour to solve.
- mas125099 months agoHelpful | Level 6
Absolutely dch0jmh, the account will stay open to support the thread.
No way I'll keep using Dropbox after this through, this level of total indifference regard users is something I don't tolerate.
- dch0jmh9 months agoNew member | Level 2
I'm on the same page, mas12509
But please don't do anything that would delete this thread, as lots of people have been redirected from other threads to post here and it seems to be the best/only chance of making our feelings felt.
I've been loyal to Dropbox for many years now, but this insanity is close to breaking the camel's back.
- mas125099 months agoHelpful | Level 6
On this comment, I'm closing my account.
I've moved my files elsewhere - as soon as this discussion is closed (I'm the one that opened it, I don't want to impact other users) I deleting my account completely.
It has been a week, but instead of resolving the problem, the situation is getting worse. "Understanding" and "passing along" are not enough, I'm not waiting weeks for someone to realize they have to go to the logs of the days where everything was working right, and do a simple copy and paste.
I'm hoping other users will get to the same conclusion - if Dropbox doesn't care for users to be able to access their account, then the accounts shouldn't be there.
- Hannah9 months ago
Dropbox Community Moderator
Hey dch0jmh and raaaadrop, thanks for chiming in here.
I completely understand where you're coming from and your feedback has been passed along.
We'll make sure to keep you updated with any news.
- raaaadrop9 months agoNew member | Level 2
I absolutely hate these stupid games puzzles. They are bad and you should feel bad for ever implementing them. I couldn't subscribe to a dropbox plan because of them.
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