Dropbox captcha error

This thread also has no resolutions just more people locked out of their accounts because of the captcha failing to verify. Is this a windows 11 issue?

Hey Hannah,

I am owner of two accounts. One private and one sharing with other people. Both show all maps only but nearly all files are not visible anymore or gone. Recently uploaded, today, files are visible but previous uploaded files not visible in both accounts and the mobile app.

There were visible a while ago, so what Update has been done that caused this.

And please make the captcha working with Firefox iso Edge only 

Regards 

Hans 

lmmatic, did you also try the audio challenge and you still couldn’t sign in to Dropbox after completing it?

Hans1903, can you please check your Events page on both Dropbox accounts and let me know if you see any events there that explain what happened to the rest of your files?

When was the last time you could see all of your content on www.dropbox.com?

I have the same problem here! No matter if visual or audio captcha it simply does not work!!! I haven't been able to log into my account for days and I'm still paying for it!!!

Simply agree with mas12509!

 "Instead of playing games or jingles, why don't you simply remove this crap altogether, and put two-factor authentication as a must."

Have been directed here after posting on this as a new comment

 -  same problem not resolved

Because of this I cannot even get a Reset password option!!!!

Audio is even worse! Perhaps I am musically impaired! But I find it impossible to get completed. I have reached zero tolerance level with capchas

I agree workaround is not the answer. Remval of these capchas is the only route forward for me as a user of Drobox