Dropbox captcha error

I am having the exact same problem. i have tried the puzzles and the arrows will not move the person to the correct chair and when tried the audio option i was always failed at the last question. 

What on earth is going on?

Hi everyone! I wanted to let you know that our team is aware of this issue and they’re actively working on a fix. 

Thank you all for reporting this and for your patience so far.

Well, it was 4 days ago that you said the team is "working on a fix". I've hit the same problem today, with both the "seats in chairs" one and the audio. I've wasted upwards of an hour on it.

Each one goes through 10 challenges, which each takes many clicks or much waiting. Even if it says I've passed, it just goes back to the beginning.

I have literally never seen captchas this lengthy before. And they don't even work.

 This utter nonsense popped up.

1. This a user-hostile captcha mechanism.
2. There is no option for audio-verification, so it's impossible for blind people to answer
3. It DOES NOT WORK -I've had to do it twice and it failed both times
4. This was on the checkout page and IT BLOCKED ME FROM BUYING A DROPBOX SUBSCRIPTION!

You're playing yourself here. This is not security, this is something else. It's absolutely ridiculous.

Tech notes: Firefox, adblock turned OFF, 2FA fully setup

I absolutely hate these stupid games puzzles. They are bad and you should feel bad for ever implementing them. I couldn't subscribe to a dropbox plan because of them. 

Hey dch0jmh​ and raaaadrop​, thanks for chiming in here.

I completely understand where you're coming from and your feedback has been passed along.

We'll make sure to keep you updated with any news.

On this comment, I'm closing my account.

I've moved my files elsewhere - as soon as this discussion is closed (I'm the one that opened it, I don't want to impact other users) I deleting my account completely.

It has been a week, but instead of resolving the problem, the situation is getting worse. "Understanding" and "passing along" are not enough, I'm not waiting weeks for someone to realize they have to go to the logs of the days where everything was working right, and do a simple copy and paste.

I'm hoping other users will get to the same conclusion - if Dropbox doesn't care for users to be able to access their account, then the accounts shouldn't be there.

I'm on the same page, mas12509​ 

But please don't do anything that would delete this thread, as lots of people have been redirected from other threads to post here and it seems to be the best/only chance of making our feelings felt.

I've been loyal to Dropbox for many years now, but this insanity is close to breaking the camel's back.

Absolutely dch0jmh​, the account will stay open to support the thread.

No way I'll keep using Dropbox after this through, this level of total indifference regard users is something I don't tolerate.

dropbox captcha is little tricky. I took me half hour to solve.