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Dropbox captcha error
Your browser appears to be blocking dropboxcaptcha.com, which is required for authentication.
I ran a scan on my computer, and performed the following:
- restarted the computer
- cleared the cookies/history
- tried in incognito mode
- disabled the firewall temporarily
- tried in different browsers
- made sure pop ups are allowed in the browser
- Allowed cookies to be run on the site
- ensured the browser was up to date (Using Chrome)
I keep getting this error and am unable to log into Dropbox
74 Replies
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This utter nonsense popped up.
- This a user-hostile captcha mechanism.
- There is no option for audio-verification, so it's impossible for blind people to answer
- It DOES NOT WORK -I've had to do it twice and it failed both times
- This was on the checkout page and IT BLOCKED ME FROM BUYING A DROPBOX SUBSCRIPTION!
You're playing yourself here. This is not security, this is something else. It's absolutely ridiculous.
Tech notes: Firefox, adblock turned OFF, 2FA fully setup
Well, it was 4 days ago that you said the team is "working on a fix". I've hit the same problem today, with both the "seats in chairs" one and the audio. I've wasted upwards of an hour on it.
Each one goes through 10 challenges, which each takes many clicks or much waiting. Even if it says I've passed, it just goes back to the beginning.
I have literally never seen captchas this lengthy before. And they don't even work.
- Nancy
Dropbox Community Moderator
Hi everyone! I wanted to let you know that our team is aware of this issue and they’re actively working on a fix.
Thank you all for reporting this and for your patience so far.
I am having the exact same problem. i have tried the puzzles and the arrows will not move the person to the correct chair and when tried the audio option i was always failed at the last question.
What on earth is going on?
I agree workaround is not the answer. Remval of these capchas is the only route forward for me as a user of Drobox
Audio is even worse! Perhaps I am musically impaired! But I find it impossible to get completed. I have reached zero tolerance level with capchas
Because of this I cannot even get a Reset password option!!!!
Have been directed here after posting on this as a new comment
- same problem not resolved
I have the same problem here! No matter if visual or audio captcha it simply does not work!!! I haven't been able to log into my account for days and I'm still paying for it!!!
Simply agree with mas12509!
"Instead of playing games or jingles, why don't you simply remove this crap altogether, and put two-factor authentication as a must."
