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billermo's avatar
billermo
New member | Level 2
19 hours ago

Dropbox is asking for a 6-digit code, but I don't see it in Hotmail.

This problem happened last year when I returned to the US.  I lost access to Dropbox on my Macbook Air and iPhone,and I have my login email and password but Dropbox is just not forwarding the verific...
account access
emails
security
billermo's avatar
billermo
New member | Level 2
3 hours ago

I just checked the spam folder in the Hotmail account -- there's nothing from Dropbox in there. Just a few things, none of them from Dropbox. 

I just added no-reply@dropbox as a Contact in that email account, and I even sent an email to it (yes, I know it won't be delivered or even seen). 

I just tried one more time, maybe 15 minutes after adding the no-reply contact, and again no verifying email arrived at my hotmail account. There is a message from Dropbox that "we sent a code to bXXXXX@hotmailcom... Enter the code to continue."  

I can try again in a little while to make sure this added new contact has had a chance to take effect. 

Thank you

 

 

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