Forum Discussion

tinaesq's avatar
tinaesq
New member | Level 1
12 months ago

Dropbox keeps asking me to verify my email address, even though I've already done it.

i keep receive instruction to verify my email altho I've verified it using the link given in the email multiple times. What should i do?

Account Settings
emails
security

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hi tinaesq! Hope you’re doing well and thanks for your post. 

    I see it’s been a few hours since you posted this; is Dropbox still sending you these notifications to verify your email address? 

    If yes, can you send me a screenshot of the last one you received (just make sure your email address isn’t visible)?

    Keep me in the loop.

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