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andry88's avatar
andry88
Explorer | Level 3
3 years ago

dropbox password connected device limit error

Dropbox password connected device error. I have 2 device connected to dropbox password. But when i see the setting, it says i have used 3 of 3. I have tried using desktop to use dropbox password. But i have sign out already. But it seems that the connected device still remains 3 of 3. I hardly remove since i can not control the connected device from the settings. Last time i tried to connect another one but error and saw in the setting 4 of 3. Maybe you could fix the connected devide so that will be accurate. Thank you

15 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi andry88, can I send you an email, in order for us to have a closer look into this?

     

  • andry88's avatar
    andry88
    Explorer | Level 3
    3 years ago
    Yes you can email me. What is your email?
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey andry88, sorry to jump in here, but I just wanted to mention that if you'd like to look a bit further into this, we could send you an email to the email address that's connected to your profile here, on our Community.

     

    Let us know if you'd like that and we'll take it from there. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi andry88, I just sent you an email, I'll see you there.

     

    Cheers!

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