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KenDavis416's avatar
KenDavis416
Explorer | Level 3
2 years ago

File permissions aren't matching online administrator settings

So, strange thing started happening across all of my user accounts on our Dropbox installations on our Mac OS devices.  When we go to the Admin Console and then go to Settings >Top-level content mana...
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dropbox business
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KenDavis416's avatar
KenDavis416
Explorer | Level 3
2 years ago

Yes, I did attempt to contact the support team.  But unfortunately, support is not available on the weekends.  Regardless, support did message me this morning, and asked me to attempt to change the flags, ownership and permissions via the Command Line, but that did not work either.  The support ticket number is 24112545.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi KenDavis416, thanks for the update. As you're already in contact with the support team, they would be better placed to provide more device-specific information that can help with what you're experiencing.

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