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jekrantz's avatar
jekrantz
New member | Level 2
4 years ago

How can I find the IP address of who tried to log in?

Yesterday I recieved several e-mails with security codes, apparently someone tried to log in to my account. The e-mail says "Finish signing in to dropbox with this one-time security code: (six numbers)". The e-mail came from the address "no-reply@dropbox.com", which I understand is the legit one.

 

Is it possible for me to find the IP address of the device that where used?

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