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VXTRX's avatar
VXTRX
New member | Level 1
2 months ago

How can I get help to access an old Dropbox account?

lets start with trying to manage your way around the drop box website is a nightmare. and trying to get help is nearly impossible you need to pay to get help??? cmon.. drop bot doesnt even work and t...
Account Access
emails
Security
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago
VXTRX wrote:

i changed my number which means i cant get a code to log in then it asks for emergency codes which i do not have anymore

That means it wont be possible to get in to that account. Without either of those 2 things the account is lost. 

If its a paid account support will help you stop payments on it but not regain access. 

If its a free account it will be auto removed after 12 months of inactivity. 

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