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TownerLaw's avatar
TownerLaw
New member | Level 2
4 years ago

How do I close an account for a deceased family member

My father's law firm has a Dropbox account. He passed away at the end of 2021 and we have finished closing down his business and am at the point where I need to close down the Dropbox account.  While...
account access
Permissions
security
TownerLaw's avatar
TownerLaw
New member | Level 2
4 years ago

As an example of my issue, both this community and the chat "bot" provided me with a link telling me that I would need to submit a ticket, providing requesting access to the business account and providing documentation to support the request.  I have everything I need to provide.  The links that are provided take me to an area that is for billing and I can't even submit a ticket.😖😤

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